Built for High-Performance Teams

Voice agents that talk like your best rep

Handle thousands of inbound and outbound calls a minute — in Hindi, English, and natural code-mixed conversation — without growing your call centre.

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The stack behind every call

Telephony, STT, LLM and TTS — wired together in real time.

Inbound Call

Web Widget

Telephony

SIP / PSTN

STT

Speech to Text

LLM

Reasoning

TTS

Text to Speech

Live

Hear the conversation live

Follow the AI agent talking to a real user, as it happens.

User

Mujhe apna order status check karna hai.

Listen to real conversations

Every call is recorded and scoped — scrub through and hear exactly what your agent said.

samwad/call-scope[recorded call]

0:00--:--

Listen to a real call

Deploy in seconds

Blazing fast, cloud-native infra — you can deploy your agent in seconds.

Why Samwadlabs

Built for how India actually talks on the phone

Real conversations interrupt, code-switch, and go off-script — we built for exactly that.

Sub-400ms Latency

Agents respond fast enough to interrupt, backtrack and hold a real conversation.

Speaks Like a Local

Hindi, English and natural code-mixed sentences — no toggle needed.

Bring Your Own Number

Plug in Exotel, Twilio, Plivo or a SIP trunk you already pay for.

Works with the calling & AI stack you already trust

Twilio

Exotel

Plivo

OpenAI

Deepgram

ElevenLabs

Azure

n8n

Zapier

Make

Twilio

Exotel

Plivo

OpenAI

Deepgram

ElevenLabs

Azure

n8n

Zapier

Make

Agents

Agents That Do More Than Just Talk

Pre-built for the calls Indian businesses make every day.

Customer Support

Answers FAQs, triages issues and books callbacks — 24/7, no hold music.

Clone this agent

Cart Recovery & Sales

Calls customers who dropped off mid-checkout and nudges them back to buy.

Clone this agent

COD Confirmation

Confirms cash-on-delivery orders and reschedules failed deliveries automatically.

Clone this agent

Order Status Updates

Proactively calls customers with shipping updates and delivery windows.

Clone this agent

Ready to put your calls on autopilot?

Talk to us for a personalised demo, or start with free credits — no credit card required.

Book a call →

Our Featureas

Experience the Difference with Samwad

See how Samwad stacks up against a traditional call centre and a DIY IVR system.

	Samwad	Call Centre	DIY IVR
24/7 Availability
Handles Interruptions
Hindi + Code-Mixed Speech
Scales to Thousands of Calls
No Hiring or Training
CRM & Sheet Sync
Human Handoff on Demand
Call Analytics & Sentiment
Bring Your Own Number
Time to Go Live	Minutes	Weeks	Days

Frequently Asked Questions

Everything you need to know before putting Samwad on your phone lines.

How fast does the agent respond?

Under 400ms round-trip in most cases, so the conversation feels natural instead of walkie-talkie-ish.

Which languages are supported?

Hindi, English, and natural Hindi-English code-mixed conversation, with more Indian languages on the roadmap.

Can I use my existing phone number?

Yes — bring an existing Exotel, Twilio or Plivo number, or take a fresh one from us in minutes.

Can a human take over mid-call?

Yes, agents can transfer to a live human agent instantly whenever the conversation needs it.

Can I use my own LLM, ASR or TTS keys?

Yes, we support bring-your-own-keys for LLM, ASR and TTS providers so you control cost and vendor choice.

What happens to my call data?

Every call is transcribed, logged and searchable, with enterprise plans offering dedicated data residency.

How is billing calculated?

Simple usage-based pricing per minute, plus fixed-volume plans for teams that want predictable costs.

Do agents sound robotic?

No — agents handle interruptions, backtracking and natural pauses, so calls feel like a real conversation.

Loved by Our Users

Their experiences speak louder than words

“

Cart recovery calls used to be the first thing we cut when we were short-staffed. Now the agent just makes them every single day.

Ops Lead

D2C Fashion Brand

“

We wired it into our stack in an afternoon. Collections follow-ups that used to slip through the cracks now happen on schedule, every time.

Founder

Early-stage FinTech

“

The Hinglish handling is what sold us — leads don't have to switch to English to get a straight answer.

Growth Manager

EdTech Startup

“

Clean API, sane docs, and it just doesn't fall over during a campaign.

Backend Engineer

Logistics Platform

“

Screening calls that took our team a week now finish overnight.

HR Manager

Staffing Agency

“

Appointment reminders alone paid for the platform in the first month — fewer no-shows, less manual dialling.

COO

Regional Healthcare Chain